Good Results Start at the Consultation Desk: Pixel Lab Plastic Surgery

Hello,

Pixel Lab Plastic Surgery

This is Dr. Song Jong-geun, Chief Director.

As I run this clinic, I have come to value something just as much as new equipment or new procedures.

It is the growth of the 'people' who meet our patients.

No matter how advanced our equipment and technology are, I believe it is difficult to create a positive treatment experience if patients do not fully understand their skin condition and the treatment process.

Recently, our General Manager Lee Mi-hyun of Pixel Lab Plastic Surgery attended the 'link' seminar hosted by Merz Aesthetics.

The story behind the name 'Lee Mi-hyun' on a nameplate

General Manager Lee Mi-hyun is one of the first people patients talk to at Pixel Lab Plastic Surgery, and one of the people they spend the most time talking with. She listens to patients' concerns and clearly conveys the medical team's treatment direction so that it is easier to understand.

That is why communication at the consultation desk matters so much. This seminar was also a valuable learning opportunity that helps us provide better consultations to our patients.

Good results are created by equipment and the doctor, but the process toward a result that suits you begins with the pre-treatment consultation.

I often feel this in my own daily practice. Even patients who want the same treatment differ in their skin condition, their concerns, and the results they expect.

I believe it is important not only to explain the treatment itself, but also to fully understand what kind of change each patient wants.

Merz Aesthetics 'link' Seminar

One of the core topics covered at this seminar was 'Pre-Treatment,' the preparation process before a procedure. It was a valuable chance to reflect again on the importance of examining skin condition before treatment and carefully deciding on the appropriate treatment direction.

Three Key Points Brought Back to the Consultation Room

General Manager Lee highlighted three key points at this seminar.

First, check the patient's current skin condition before choosing a treatment.

Second, when considering several treatments, think about their order and combination as well.

Third, explain things in language that patients can easily understand.

These may sound like ordinary, basic principles. But in a clinic, I believe the hardest yet most important thing to uphold is exactly these fundamentals.

Skin and clinics alike last longer when their foundations are strong.

Just as we look after the skin's foundation to achieve good treatment results, a good clinic needs a strong foundation in the skills of the people who work there.

I believe a clinic's growth should not end with simply bringing in new equipment or adding more treatment options.

Pixel Lab Plastic Surgery continues to grow steadily.

Our medical team keeps seeking better treatments, while our consultation team listens more closely to patients' stories. Each of us grows together in our own role. That is the direction I envision for the development of Pixel Lab Plastic Surgery.

We will also work together to make sure what we learned at this seminar is well integrated into our actual consultations.

Going forward, Pixel Lab Plastic Surgery will continue to strive to be a clinic where patients feel at ease sharing their concerns.

Thank you.

Pixel Lab Plastic Surgery

Sincerely, Dr. Song Jong-geun, Chief Director

Frequently Asked Questions

Why does Pixel Lab Plastic Surgery place such importance on pre-treatment consultations?

Because the pre-treatment consultation is the starting point of the process toward results that suit you. The clinic emphasizes that even patients who want the same treatment differ in their skin condition, concerns, and expected results.

What are the three key points Pixel Lab Plastic Surgery focuses on in pre-treatment consultations?

They are checking the current skin condition before choosing a treatment, considering the order and combination when weighing multiple treatments, and explaining in language patients can easily understand. These may sound like basic principles, but they are the fundamentals that are hardest to uphold in a clinic and the most important.

What was the core topic of the Merz Aesthetics 'link' seminar?

The core topic was 'Pre-Treatment,' meaning the preparation process before a procedure. It covered the importance of examining skin condition before treatment and carefully deciding on the appropriate treatment direction.

What role does General Manager Lee Mi-hyun play in consultations?

General Manager Lee Mi-hyun listens to patients' concerns and clearly conveys the medical team's treatment direction so patients can understand it easily. She is one of the people patients talk with first and for the longest time.

Where is Pixel Lab Plastic Surgery located?

It is located on the 3rd floor of Gangnam Station Liga Square, 42 Seocho-daero 73-gil, Seocho-gu, Seoul. This is the clinic address listed at the bottom of the post.